HCWD Enterprise System Catalog

HCWD Enterprise Systems Catalog per Senate Bill 272 addition to the California Public Records Act (effective Jul 1, 2016), which requires government agencies to provide annually updated information on systems used to collect, store, exchange, and analyze information about the public.

ENTERPRISE SYSTEM CATALOG

(Updated 01/01/2024)

Vendor: Ferguson
Product: Neptune
System Purpose: Meter Readings
Category: N_Sight
Custodian: Office Manager
Frequency Collected: Monthly
Frequency Updated: Monthly

Vendor: Continental Utility Solutions, Inc. (CUSI)
Product: UMS Utility Billing
System Purpose: Utility Billing
Category: Billing, AR
Custodian: Administration
Frequency Collected: Daily
Frequency Updated: Daily

Vendor: Microsoft
Product: Microsoft Office
System Purpose: Groupware
Category: Suite (Word, Excel, Outlook)
Custodian: Administration
Frequency Collected: Daily
Frequency Updated: Daily

Vendor: Microsoft
Product: Windows Server
System Purpose: Network/Application Server
Category: Window Server 2012/2008R2
Custodian: Administration
Frequency Collected: Daily
Frequency Updated: Daily

Vendor: Microsoft
Product: Exchange Server
System Purpose: eMail Management
Category: Exchange Server 2010
Custodian: Administration
Frequency Collected: Daily
Frequency Updated: Daily

Vendor: SAGE
Product: Sage 50
System Purpose: Accounting
Category: GL, AP, PR, AR
Custodian: Office Manager
Frequency Collected: Daily
Frequency Updated: Daily

Website Accessibility Policy

Hilmar County Water District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Hilmar County Water District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at 209-632-3522

Ongoing Compliance Information

Compliance Officer

Hilmar County Water District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Hilmar County Water District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at 209-632-3522.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.